HSA Heritage  inspects all orders prior to shipment using the AQL Inspection protocol. This is a Random Sampling method whereby a sample size is selected based on the size of the order. The inspection covers technical and aesthetic aspects of the products – with the primary objective of ensuring that the product is shipped in accordance to the customers’ requirements. In addition, packaging is also inspected for compliance with regulatory stipulations – both statutory and environmental.

To assure the quality of your product, our Quality Control services encompass:

• Supplier Evaluation
• Carton artwork - designing and preparation
•  Assembly Instruction – drawn up to your requirements and checked for ease of understanding by the consumer
•  Sample production and evaluation  and on request tested to required international standards.
•  Pre-shipping inspection
•   In-line - whilst the product is being manufactured and
• Final – when the product is completed and packaged for shipment
• Assistance on Dispute Resolution

We also assure you that all defects which are identified will be rectified if it does not affect the saleability of the product. Any defects which deems the product unsafe or not fit for its intended use will not be shipped.